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Summary of Golden Technologies Customer Service Calls

16 TOTAL CALLS
81% SUCCESSFUL CONNECTIONS
04:10 AVG CALL DURATION
15% ISSUES RESOLVED

Customers Contact Golden Technologies to Ask about:

Account:

  • “When i open the email id and password it gives me invaild username ans password”

Other:

  • “Lift chair controller not working well”
  • “I am 4"11" tall I understand the gc-240 comes in a 16" width. What is the depth? Aso, I am shorter by one inch on one side. Can the seat be customized?”
  • “Tech help”

About Golden Technologies

Top 5 Golden Technologies Products

Recliner, Gl140 Mobility Scooter, Chair, Bed, Mobility Scooter

Top 5 Dislikes about Golden Technologies

Lack of customer service and not honoring warranties

Summary

Golden Technologies is a family owned and operated company which specializes in manufacturing of lift chairs. It was founded by Robert Golden, Sr. and Fred Kiwak in 1985. The headquarters is based in Old Forge, Pennsylvania, United States. Operations facilities are in Kingston, Pennsylvania. Golden Technologies offers MaxiComfort Series, Signature Series, Custom Sizing, Value Series, and Traditional Series lift chairs. The company also provides power chairs and scooters. Golden Technologies offers an industry-leading warranty on all products. It provides Flagship Program for partners. The company has a chain of dealers and resellers throughout North America. Customers can download owner’s manuals on the company website.

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