Most helpful review

Don't want others to make mostakes

1.0
Golden Technologies - Don't want others to make mostakes
Golden Technologies - Don't want others to make mostakes
Motherboard went out after 2 months, was told it would be a few weeks to get a new one until arguing with supplier who got them to send part 4 days later. Worst company I've ever used, please don't waste your money. Plus it is touted as a travel scooter but you have to byy special batteries for planes

User's recommendation: Don't buy.

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#3748882 Review #3748882 is a subjective opinion of poster.
Location
Mansfield, Ohio
Cons
  • Poor service
  • Lack of customer service and not honoring warranties

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Verified Reviewer New Reviewer

Remote controller

5.0
Golden Technologies - Remote controller
Golden Technologies - Remote controller
Golden Technologies - Remote controller
I have no complaints about chair quality works great, but the remotes don't seem to last I think this will be my third in the length of time I've had my chair Feb of 2021 up till now June 27 2022 I bought some remotes online not a factory remote just a replacement for original. I think my warranty is passed so I'll use cheap replacement!

User's recommendation: get extra remote online!

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#3712554 Review #3712554 is a subjective opinion of poster.
Location
Jefferson, Missouri
Loss
$25
Preferred solution
Let the company propose a solution

My golden technologies chair needs maintenance

1.5
I never received a contact of any kind that would put me any closer to having my chair serviced and/or repaired

User's recommendation: Be very sure of who you are dealing with and what you actually receive.

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#3520539 Review #3520539 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania

Recliner problem

My recliner's operating switch refuses to work beyond a day! I didn't pay all that money to have a dead recliner in my living room. I need a technician out here to properly repair it!

User's recommendation: The chair is nice, but undependible.

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#3322104 Review #3322104 is a subjective opinion of poster.
Location
Cleveland, Ohio
New Reviewer

Problems with the mechanism

Nobody answers the phone for Golden,So far nobody has called me back Im having problems with the mechanism in the reclining of the chair please give me a call 734-301-**** thank you

User's recommendation: I don’t know.

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#3308883 Review #3308883 is a subjective opinion of poster.
Location
Allen Park, Michigan
Loss
$700
Preferred solution
Let the company propose a solution

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Verified Reviewer New Reviewer

GC-440 voltage rectifier

She wouldn't help cause I wasn't a professional working on mobility scooterGC-440. Looking for/or if it has a voltage rectifier and where it's located.
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#3154827 Review #3154827 is a subjective opinion of poster.
Location
Parkersburg, West Virginia
New Reviewer

Defective electric wheelchair.

1.0
I am filling Suit against your company, is what! Your electric wheelchairs are defective and made of inferior materials.

User's recommendation: Don't ever buy anything from Golden technologies!

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#3131334 Review #3131334 is a subjective opinion of poster.
Loss
$1795
Preferred solution
A full Judgement of my Suit
New Reviewer

Faulty equipment

1.2
No one answered the phone! Then phone call was disconnected. I am filling Suit, against your company. I have sent my Notice of Intent, and Settlement demand. Craig S. Cammelot INC
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#3129304 Review #3129304 is a subjective opinion of poster.
Location
Chicago, Illinois

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Verified Reviewer New Reviewer

Need a mechanic for my scooter

I have one of your scooters, and I'm trying to find someone to look at it and get it working. I got it from a friend of mine and it's been doing good for the at least 2 yrs. It seems now when I put the key in the ignition, it feels loose, and it takes a couple of turns...
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#3075692 Review #3075692 is a subjective opinion of poster.
Preferred solution
a mechanic

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Possible warranty issue

3.0
On hold for longer than I could wait so no response no help from Golden .. I called Spinlife dealer and they are already sending out a technician to isolate the trouble

User's recommendation: Call the dealer that sold the item first.

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#3037048 Review #3037048 is a subjective opinion of poster.
Location
Beeville, Texas
New Reviewer

Trouble with chair

1.0
Support in back need help This is my third chair I have bought and this chair has been a thorn in my back
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#2936737 Review #2936737 is a subjective opinion of poster.
Cons
  • Not honoring warranty
  • Lack of customer service and not honoring warranties
  • Service follow up
Preferred solution
Exchange for a more supportive !

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Golden Lift chair

I have one of your lift chairs for 3 years, model PR510-MLA & love it! However recently it stopped working. I traced it to a loose connection near the remote, I can wiggle the cord & eventually it starts working again. It appears to be right at the remote. Is it possible to get a new remote with the cord attached? It was purchased 6/8/18, Serial number (GT1805RAP11731) Please respond, Thank You, Robert Wiess
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#2916101 Review #2916101 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Can't reach company

1.0
Need technical support. No phone # listed in handbook. Chair not working, can't reach a human. Chair lifting to stand is necessary, but it s not working

User's recommendation: Buy some other brand.

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#2866563 Review #2866563 is a subjective opinion of poster.
New Reviewer

Factory reset

1.0
No support over the holiday. This affects a 92 your old man unfortunately. Please call me to address this major issue
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#2845402 Review #2845402 is a subjective opinion of poster.
Location
Merritt Island, Florida
New Reviewer

Plug problem

How To fix a damaged plug the wiring isnt connected so that I can plug it into the chair how do I fix it or purchase another one
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#2799905 Review #2799905 is a subjective opinion of poster.
Location
Wadsworth, Ohio
Preferred solution
How to fix the cord

GB118 seat does not adjust foward and back

GB118 does not move foward or backward to move my legs closer so I can put my hands on the bars seat is also to high needs to be lower so can get off without falling! My name is Mary poholsky 609-367-****
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#2786410 Review #2786410 is a subjective opinion of poster.
Location
Ventnor City, New Jersey

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